Location & Hours
   C6124 University Center
   Monday- Friday, 8am - 9:30pm
   Saturdays 9am - 7:00 pm
    closed home football game days
  Sundays 12-9pm
Contact: send mail
Phone: 850-644-HELP (4357)
PERIODIC ACCOUNT DELETIONS

Email Forwarding Instructions

Can I keep my FSU e-mail account (JES e-mail) when I graduate from FSU?

Unfortunately you cannot keep your FSU e-mail account after you graduate.  You will need to set up e-mail forwarding in your webmail account.  That way, if anyone sends you an e-mail to your FSU e-mail it will forward for life. 

You can keep your account for at least 6 months after you leave FSU (you are no longer a student and no longer an employee and not an FSU Retiree). You will receive an e-mail approximately two weeks before your account is to be deleted, to let you know of this fact.

Sample Letter:

We hope that you have enjoyed using the computing services at Florida State University. We strive to provide current students and employees with a positive computing experience.

University records indicate that you are no longer an active student or employee and as such your FSU e-mail account will be deleted on Tuesday, March 3rd, 2009.

If you would like to have your jqs01a@fsu.edu e-mail address forwarded to a non-FSU address you can set forwarding at http://fsuid.fsu.edu. To do so, login with your FSUID and password, click on "Change Options", and then on "Update your FSU Email Forwarding". This forwarding will remain in effect even after your e-mail account is deleted and you may update the forwarding whenever necessary using the same form.

Please note, after your account is deleted, we can only forward e-mail addresses for your acccount that are in certain domains. The following addresses will cease to work after your FSU account is deleted: jqs01a@garnet.acns.fsu.edu
Deleting the account will also delete all e-mails and folders on the account as well as any calendars and addressbook entries on your account. Setting forwarding for your e-mail account will only forward new incoming e-mails, not e-mails that are already on your account. If you want to keep e-mails that are on your account, you will need to transfer them to your local computer or another account BEFORE the account is deleted. Here's how.

If you should become an active student or employee of the Florida State University in the future you may reapply for an account with us at http://fsuid.fsu.edu. If you reapply, your username and e-mail address will not change, you will get the same one reassigned to you.

If you have questions or concerns about this account deletion, please contact the FSU Technology Services Help Desk at 850-644-HELP or help@fsu.edu.

Sincerely,

FSU University Computing Services

To save your e-mail and folders (BEFORE your account gets deleted):

Saving your e-mails and folders off your account should be a one day process if you do it efficiently. Here's how:

If you set up a gmail account you can POP the e-mail from the FSU account to your gmail account. (http://gmail.com - to set up an account).

Login to gmail and click on the "Help" link and then do a search for "Mail Fetcher" and that will give you instructions on how to POP your FSU account to your gmail.

FSU POP settings are:

server: pop.fsu.edu
SSL: yes
your FSUID username and password

Please note, this will only work before your FSU account is deleted.
After that you will want to remove the Mail Fetcher account. Also, it will only transfer e-mails from your FSU Inbox, not other folders on your account. (You would have to move those to your inbox if you want to transfer them this way).

You may also transfer the e-mail to your local computer within an e-mail client like Thunderbird (http://mozilla.com/thunderbird - free download), Outlook Express (comes with Windows) or Outlook (part of Microsoft Office).

To download the e-mail via Thunderbird, first set up Thunderbird to check your FSU account: http://helpdesk.fsu.edu/email/clients.html.

Once that is done you can drag folders or individual messages from your FSU account to your Thunderbird "Local Folders" and they will be copied onto your local computer.

The same principle applies to Outlook or Mail for Macs with slight differences in the details, for example "Local Folders" are called "Personal Folders" or "On my Mac".

©Technology Services Help Desk
Email help@fsu.edu (generates a ticket)
Phone 850-644-HELP (4357)
Comments & broken link reports to crm@otc.fsu.edu