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Office of Telecommunications Location & Hours:
  C6124 University Center
  M-F, 8am-6pm
  Closed weekends
Satellite Office
  Monday- Friday, 9am - 4pm
  T116 Oglesby Union
  send email sendmail
  phone number 850/644-HELP(4357)
OUTLOOK 2007 for JES Helpdesk - Email Clients (Outlook 2007 for admin accounts)

If you don't need to use the Startup Wizard, begin at the the Optional Account Setup Instructions.

1. The first time that Outlook 2007 is opened, you should see the Startup wizard.

2. Click Next, choose 'Yes' to configure an Email account, then click Next again.

Skip to step #3 to continue following along with the Startup Wizard

***Optional Account Setup information***

1a. To add an account to your previously setup Outlook client, while Outlook is open by going to Tools -> Account Settings as shown below

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2a. In the Account Setting Dialog box, click New

3. Choose "Internet Email", then click Next.

4. Leave the text fields blank, place a checkmark in the box next to "Manually configure server settings or additional server types", and click on Next.

5. User information. Fill in your user information appropriately(your name and your email address)

Logon information. Your user name is everything before the @symbol in your email address. Type your password. If you want Outlook to remember your password, check the Remember Password box.

Server Information.
Your incoming mail server will be imap.fsu.edu. Outgoing server will be smtp.fsu.edu

NOTE***These outgoing server has been confirmed by Comcast, NetTally, Apogee Net and Embarq, confirm the outgoing settings with your local ISP if you are located outside of the Tallahassee area or ISP not referenced in these instructions

Test Settings. This is optional.
Do not check Log on Using Secure Password Authentication (SPA).
Click the More Settings option.

6. Click the tab Outgoing Server, then check "My outgoing server (SMTP) requires authentication", then check 'Log on using'. Enter your FSUID and password as shown below.

Click on the tab "Advanced"

7. Place a check in the This Server Requires a Secure Connection box under the Incoming Server (IMAP). This will change the number to 993. Click ok.

You can use port 25, 465 or 587. They all work the same and all need TLS. ( Sometimes 25 is blocked at the Windows Firewall or in Norton or McAfee)

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8. Click Next, then Click Finish.

All questions can be directed to the Technology Services Helpdesk (850) 644-HELP (4357). Email the helpdesk at help@otc.fsu.edu.

 

Updated: April 29, 2008
Florida State University, Office of Telecommunications, Tallahassee, FL 32306
850/644-HELP(4357)
Comments & broken links, report to help@otc.fsu.edu