FSU Home  
Office of Telecommunications Location & Hours:
  C6124 University Center
  M-F, 8am-6pm
  Closed weekends
Satellite Office
  Monday- Friday, 9am - 4pm
  T116 Oglesby Union
  send email sendmail
  phone number 850/644-HELP(4357)
Blackberry Internet settings for JES Mail fsu.edu | Technology Services Help Desk

If you are using the Blackberry Internet Client (BIS) (i.e., alltel.blackberry.net) to access your mailer email, you will need to log in to your BIS account and change the settings: http://alltel.blackberry.com/ - for alltel - check your provider for their BIS url.

Generally your user name is the first initial and your last name. If you forgot your user id and password call Alltel at 1-800-255-8351 or your service provider's number. If you purchased your phone through OTC, we can help you.
You may need to delete your mailer account and begin fresh.
When setting up your mailer account - you will need to enter the wrong information to enable the manual setup page.
screenshot
Once you have entered the incorrect information, you will get this screen: (choose the second choice - "I will provide the settings to add this email account".
setup
Choose Next and enter your FSU ID and the server address which is imap.fsu.edu -your email address is your FSUID@fsu.edu.
This should be all you need to set up your new JES email successfully with RIM's Blackberry Internet Service (BIS). The settings are this:
Updated: April 29, 2008
Florida State University, Office of Telecommunications, Tallahassee, FL 32306
850/644-HELP(4357)
Comments & broken links, report to help@otc.fsu.edu